New Patient Intake & Chart Prep for Prior Authorization Specialists
Stop letting new patient intake & chart prep eat your prior authorization specialist's week.
The Problem
New Utilization Management patients arrive with incomplete forms, missing records from referring providers, and outdated insurance — the MA spends the first 20 minutes of the visit doing data entry.
What We Build
AI sends the intake packet via CoverMyMeds, ingests responses, requests records from prior providers via HIE/fax, verifies insurance, and pre-populates the chart — patient arrives and the provider is ready.
Tools & Integrations
How It Works
Discovery Call
We map your current new patient intake & chart prep process and identify exactly where AI saves the most time.
Build & Integrate
We build the AI workflow and connect it to the tools you already use — no software changes required.
Review & Refine
You review the results, we fine-tune until the workflow matches your standards — then it runs on autopilot.
Frequently asked
How long does new patient intake & chart prep take manually for prior authorization specialists?+
In most utilization management firms, new patient intake & chart prep consumes hours per matter or per week that AI can absorb. The exact savings depend on volume, but firms with mature workflows typically see meaningful improvement within the first quarter after deployment.
Can AI handle new patient intake & chart prep without losing accuracy?+
Yes — every workflow uses human-in-the-loop. AI does the deterministic 80% (data extraction, classification, routing); your prior authorization specialist keeps every judgment call. Nothing ships without a defined approval point.
Will this require switching from CoverMyMeds?+
No. The automation runs on top of your existing CoverMyMeds setup using its API or agent integration — no migration, no parallel system, no license changes. Your team keeps using CoverMyMeds exactly as before.
How quickly can a prior authorization specialist team deploy this?+
Most engagements ship the first working workflow in 2–4 weeks from kickoff: discovery call → fixed-price scope → build → review/refine. After that it runs on autopilot, with us monitoring for drift.
Is new patient intake & chart prep automation worth it for a small utilization management firm?+
If your prior authorization specialists spend 5+ hours per week on new patient intake & chart prep, the ROI is clear. The build pays back inside the first quarter at that volume — and the time savings compound, since the workflow keeps running once deployed.
What happens when CoverMyMeds or our process changes?+
Workflows are versioned and monitored. When CoverMyMeds pushes API changes or your firm changes process, we update the workflow within days — no rebuild required.
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Ready to automate new patient intake & chart prep?
Book a free 30-minute call. We'll walk through your current process and show you exactly how this workflow would work for your team.