Patient Recall & Gap Closure for Oncology Practice Managers

Stop letting patient recall & gap closure eat your oncology practice manager's week.

The Problem

Overdue patients for Medical Oncology follow-ups and preventive care fall off Flatiron OncoEMR work lists — and each lost patient is a lifetime-value problem, not just a missed visit.

What We Build

AI identifies overdue patients, sends personalized multi-channel recall, fills open slots from the recall pool, and reports reactivation rate — panel retention climbs measurably.

Tools & Integrations

Flatiron OncoEMR Epic Beacon Aria Varian Slack

How It Works

1

Discovery Call

We map your current patient recall & gap closure process and identify exactly where AI saves the most time.

2

Build & Integrate

We build the AI workflow and connect it to the tools you already use — no software changes required.

3

Review & Refine

You review the results, we fine-tune until the workflow matches your standards — then it runs on autopilot.

Frequently asked

How long does patient recall & gap closure take manually for oncology practice managers?+

In most medical oncology firms, patient recall & gap closure consumes hours per matter or per week that AI can absorb. The exact savings depend on volume, but firms with mature workflows typically see meaningful improvement within the first quarter after deployment.

Can AI handle patient recall & gap closure without losing accuracy?+

Yes — every workflow uses human-in-the-loop. AI does the deterministic 80% (data extraction, classification, routing); your oncology practice manager keeps every judgment call. Nothing ships without a defined approval point.

Will this require switching from Flatiron OncoEMR?+

No. The automation runs on top of your existing Flatiron OncoEMR setup using its API or agent integration — no migration, no parallel system, no license changes. Your team keeps using Flatiron OncoEMR exactly as before.

How quickly can a oncology practice manager team deploy this?+

Most engagements ship the first working workflow in 2–4 weeks from kickoff: discovery call → fixed-price scope → build → review/refine. After that it runs on autopilot, with us monitoring for drift.

Is patient recall & gap closure automation worth it for a small medical oncology firm?+

If your oncology practice managers spend 5+ hours per week on patient recall & gap closure, the ROI is clear. The build pays back inside the first quarter at that volume — and the time savings compound, since the workflow keeps running once deployed.

What happens when Flatiron OncoEMR or our process changes?+

Workflows are versioned and monitored. When Flatiron OncoEMR pushes API changes or your firm changes process, we update the workflow within days — no rebuild required.

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Ready to automate patient recall & gap closure?

Book a free 30-minute call. We'll walk through your current process and show you exactly how this workflow would work for your team.

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