AI Automation for PCC

8 workflow automations purpose-built on top of PCC — no data leaves your system, no parallel tool for your team to learn.

Roles using PCC

Pediatric Practice Manager
Pediatric Practice Manager · Finance & Accounting

Daily Denial Worklist Triage

AI triages each denial by root cause, recovery likelihood, and appeal deadline — the team works the right denials first and the aged ones don't die quietly. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Reporting & Analytics

Controlled Substance & PDMP Compliance

AI runs PDMP checks on every controlled-substance order, documents the check in athenahealth, flags concerning patterns, and generates compliance reports — audit-ready, every prescription. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Operations & Workflow

Infusion Chair & Drug Scheduling

AI schedules infusions against chair capacity in athenahealth, verifies drug stock and PA, and rebalances when patients reschedule — chair utilization climbs and patients stop waiting. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Operations & Workflow

Prior Authorization Submission

AI checks payer-specific PA requirements, pulls the chart from athenahealth, submits the PA with clinical justification, and tracks status — turnaround drops from 7 days to under 48 hours. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Finance & Accounting

Claim Denial Appeal

AI classifies denials by reason code, drafts the appeal letter with chart-cited clinical support, resubmits with corrected info, and tracks the payer response — appeal capture rate doubles. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Operations & Workflow

New Patient Intake & Chart Prep

AI sends the intake packet via athenahealth, ingests responses, requests records from prior providers via HIE/fax, verifies insurance, and pre-populates the chart — patient arrives and the provider is ready. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Communication & Outreach

Referral Management & Loop Closure

AI triages incoming referrals by acuity, schedules them into open slots in athenahealth, and chases outgoing referral loop closure with consulting providers — no referral gets lost. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

Pediatric Practice Manager · Communication & Outreach

No-Show Reduction & Recall

AI sends personalized, channel-optimized reminders (SMS/email/voice) per patient preference, offers reschedule slots, and fills openings from the recall list — no-show rate drops to under 6%. Purpose-built for teams running PCC — uses the native API or agent integration so nothing leaves the system of record.

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