AI Automation for Service Fusion

8 workflow automations purpose-built on top of Service Fusion — no data leaves your system, no parallel tool for your team to learn.

Roles using Service Fusion

Electrical Contractor OwnerPlumbing Company Owner
Plumbing Company Owner · Communication & Outreach

Missed Call Recovery

AI answers missed calls in ServiceTitan via SMS within 60 seconds, books the appointment if the slot exists, and queues a callback if not — missed-call leakage drops 80% and same-day bookings climb. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Plumbing Company Owner · Operations & Workflow

Dispatch & Route Optimization

AI optimizes the daily dispatch board in ServiceTitan against tech skills, parts availability, and traffic — windshield time drops, jobs-per-day climbs, no manual re-routing when emergencies hit. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Plumbing Company Owner · Communication & Outreach

Estimate Follow-up & Close

AI follows up on every estimate in ServiceTitan on a personalized cadence, answers objections, escalates to a sales manager when ready to close — close rate climbs 20–40%. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Plumbing Company Owner · Communication & Outreach

Review Generation & Reputation

AI sends personalized review requests post-job from the ServiceTitan closeout, follows up if needed, and routes negative feedback to the owner before it hits Google — review velocity 5x's, map-pack rankings climb. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Plumbing Company Owner · Communication & Outreach

Maintenance Membership Renewal

AI tracks every membership in ServiceTitan, reaches out 60 days before renewal with a personalized renewal offer, books the appointment, and processes payment — renewal rate climbs from 60% to 85%+. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Plumbing Company Owner · Reporting & Analytics

Technician Performance Coaching

AI tracks every tech's daily performance (close rate, ticket size, follow-on work) in ServiceTitan, surfaces the leading indicators, and drafts coaching prompts — performance gap narrows fast. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Plumbing Company Owner · Communication & Outreach

Inbound Call Screening & Booking

AI screens inbound calls, qualifies the job, books the appointment in ServiceTitan, and only routes complex calls to a human CSR — booking capacity 3x's without adding headcount. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

Electrical Contractor Owner · Communication & Outreach

Missed Call Recovery

AI answers missed calls in ServiceTitan via SMS within 60 seconds, books the appointment if the slot exists, and queues a callback if not — missed-call leakage drops 80% and same-day bookings climb. Purpose-built for teams running Service Fusion — uses the native API or agent integration so nothing leaves the system of record.

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