Insurance Eligibility Verification for Veterinary Office Managers with Cornerstone
The Problem
Front-desk eligibility checks for Veterinary Medicine patients run manually against payer portals — patients show up with inactive coverage and the practice absorbs the write-off.
What We Build in Cornerstone
AI runs eligibility 72 hours before every appointment, flags inactive or changed coverage, and triggers patient outreach for new info — write-offs from bad eligibility drop 85%. Purpose-built for teams running Cornerstone — uses the native API or agent integration so nothing leaves the system of record.
Cornerstone Integration Approach
Audit your Cornerstone configuration
We map the specific Cornerstone objects, custom fields, and workflows the automation needs to touch for your veterinary medicine practice.
Build on the Cornerstone API or agent
Integration happens inside Cornerstone — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Cornerstone with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Cornerstone instance
30-minute call. We'll look at your actual Cornerstone setup and show exactly how this workflow fits.