New Client Onboarding for Wealth Managers with Black Diamond
Run new client onboarding on autopilot inside Black Diamond.
The Problem
Onboarding a new High-Net-Worth Advisory client means IPS drafting, account opening at the custodian, ACAT transfers, and 11 documents — and delays cost the AUM to hesitation.
What We Build in Black Diamond
AI drafts the IPS from the risk questionnaire, pre-fills custodian forms in Addepar, orchestrates ACATs, and chases missing signatures — days-to-funded drops from 21 to 7. Purpose-built for teams running Black Diamond — uses the native API or agent integration so nothing leaves the system of record.
Black Diamond Integration Approach
Audit your Black Diamond configuration
We map the specific Black Diamond objects, custom fields, and workflows the automation needs to touch for your high-net-worth advisory practice.
Build on the Black Diamond API or agent
Integration happens inside Black Diamond — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Black Diamond with enough context to act — AI handles the 80%, your team owns the judgment calls.
Frequently asked
Does this new client onboarding automation work natively in Black Diamond?+
Yes — we build directly on Black Diamond's API or agent integration. Your data stays in Black Diamond, your wealth managers keep the same login and UI, and there's no parallel system for the team to learn.
What Black Diamond configuration do we need before deployment?+
We work with your existing Black Diamond setup. During discovery we map the specific objects, custom fields, and workflows the automation touches — no rip-and-replace required for high-net-worth advisory teams.
Can Black Diamond handle new client onboarding on its own?+
Black Diamond handles configuration; AI handles judgment. Native Black Diamond workflows route deterministic tasks; our automation layer adds the AI judgment Black Diamond doesn't ship out of the box — document classification, exception triage, drafting.
Is Black Diamond the right tool for new client onboarding for wealth managers?+
Black Diamond is widely used among high-net-worth advisory teams precisely because of its data model around new client onboarding. We've deployed this workflow on Black Diamond for similar firms and the integration is well-trodden.
What's the typical ROI of new client onboarding automation in Black Diamond?+
For high-net-worth advisory firms running Black Diamond, automation typically pays back inside the first quarter — measured against the loaded cost of the wealth manager hours absorbed. Higher volumes deploy faster.
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See this running in your Black Diamond instance
30-minute call. We'll look at your actual Black Diamond setup and show exactly how this workflow fits.