New Patient Intake & Chart Prep for Medical Office Managers with eClinicalWorks

eClinicalWorks Medical Office Manager Primary Care

The Problem

New Primary Care patients arrive with incomplete forms, missing records from referring providers, and outdated insurance — the MA spends the first 20 minutes of the visit doing data entry.

What We Build in eClinicalWorks

AI sends the intake packet via athenahealth, ingests responses, requests records from prior providers via HIE/fax, verifies insurance, and pre-populates the chart — patient arrives and the provider is ready. Purpose-built for teams running eClinicalWorks — uses the native API or agent integration so nothing leaves the system of record.

eClinicalWorks Integration Approach

1

Audit your eClinicalWorks configuration

We map the specific eClinicalWorks objects, custom fields, and workflows the automation needs to touch for your primary care practice.

2

Build on the eClinicalWorks API or agent

Integration happens inside eClinicalWorks — no data leaves the system, no parallel tool for your team to learn, no license changes.

3

Human-in-the-loop handoff

Every automation routes exceptions back to a human in eClinicalWorks with enough context to act — AI handles the 80%, your team owns the judgment calls.

See this running in your eClinicalWorks instance

30-minute call. We'll look at your actual eClinicalWorks setup and show exactly how this workflow fits.

More About This Workflow

New Patient Intake & Chart Prep for Medical Office Managers

AI sends the intake packet via athenahealth, ingests responses, requests records from prior providers via HIE/fax, verifies insurance, and pre-populates the chart — patient arrives and the provider is ready.

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