No-Show Reduction & Recall for Medical Coding Managers with 3M 360 Encompass
The Problem
A 15% no-show rate in CDI & Coding practice means 1 in 7 slots is wasted — generic 3M 360 Encompass reminders don't move the needle because they're not tailored to the patient.
What We Build in 3M 360 Encompass
AI sends personalized, channel-optimized reminders (SMS/email/voice) per patient preference, offers reschedule slots, and fills openings from the recall list — no-show rate drops to under 6%. Purpose-built for teams running 3M 360 Encompass — uses the native API or agent integration so nothing leaves the system of record.
3M 360 Encompass Integration Approach
Audit your 3M 360 Encompass configuration
We map the specific 3M 360 Encompass objects, custom fields, and workflows the automation needs to touch for your cdi & coding practice.
Build on the 3M 360 Encompass API or agent
Integration happens inside 3M 360 Encompass — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in 3M 360 Encompass with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your 3M 360 Encompass instance
30-minute call. We'll look at your actual 3M 360 Encompass setup and show exactly how this workflow fits.