Custom AI workflows built specifically for primary care: deep integrations with the athenahealth stack, healthcare-grade privacy, and workflows that pay back in weeks, not years.
AI sends the intake packet via athenahealth, ingests responses, requests records from prior providers via HIE/fax, verifies insurance, and pre-populates the chart — patient arrives and the provider is ready.
AI drafts the encounter note from the visit audio and prior chart, populates orders and billing codes, and queues it for provider sign-off — charts close same-day, every day.
AI sends personalized, channel-optimized reminders (SMS/email/voice) per patient preference, offers reschedule slots, and fills openings from the recall list — no-show rate drops to under 6%.
AI segments patient balances by likelihood-to-pay, drafts personalized payment-plan offers from athenahealth, and handles the digital payment flow — patient collections climb 40%.
AI classifies each refill request against protocol, auto-approves routine refills with provider sign-off, and escalates anything requiring clinical judgment — nurse hours return to clinical work.
AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours.
AI tracks every measure gap in real time from athenahealth, schedules outreach for overdue patients, and reports attainment monthly — practices hit bonus thresholds instead of missing them.
AI orchestrates the booking across athenahealth and facility systems, verifies insurance, confirms PA, and secures equipment — time-to-surgery drops and OR utilization climbs.
For medical office managers
For medical office managers
For medical office managers
For medical office managers
For medical office managers
For medical office managers
The workflows above are starting points. Every primary care operation runs differently — we build what you actually need.
