Custom AI workflows built specifically for specialty & referral veterinary care: deep integrations with the IDEXX Cornerstone stack, logistics, care & specialty services-grade privacy, and workflows that pay back in weeks, not years.
AI ingests referral via secure portal, requests missing records from primary, triages urgency, and books the appointment in IDEXX Cornerstone — referral-to-visit time drops, primary vets refer more.
AI generates the itemized estimate from IDEXX Cornerstone treatment plan, drafts an owner-facing explanation, captures consent, and triggers care — owners get clarity, vets get to treat.
AI generates discharge instructions from IDEXX Cornerstone chart, sends to owner with medication reminders, schedules rechecks, and follows up on outcome — recheck compliance climbs and outcomes improve.
AI assembles the compliance documentation per case in IDEXX Cornerstone, validates against state requirements, and files where electronic filing is supported — compliance becomes deterministic.
AI matches loads to carriers in IDEXX Cornerstone from preferred-carrier history, reaches out via SMS/email, negotiates rate, and books — load coverage time drops from hours to minutes.
AI runs the onboarding workflow in IDEXX Cornerstone, validates authority + insurance + safety scores, generates the agreement package, and tracks completion — new carriers operational same-day.
AI monitors shipments via IDEXX Cornerstone ELD/GPS data, sends proactive customer updates at milestones, and escalates exceptions — status calls drop 80%.
For veterinary specialty hospital managers
For veterinary specialty hospital managers
For veterinary specialty hospital managers
For veterinary specialty hospital managers
For veterinary specialty hospital managers
For veterinary specialty hospital managers
The workflows above are starting points. Every specialty & referral veterinary care operation runs differently — we build what you actually need.
