Patient Experience Feedback Loop for Oncology Practice Managers with Aria
The Problem
Medical Oncology practices learn about bad experiences from Google reviews instead of closed-loop feedback — reputation damage compounds before the practice can intervene.
What We Build in Aria
AI sends post-visit surveys, flags detractors for same-day outreach, and routes promoters to review sites — reputation and clinical quality move in the same direction. Purpose-built for teams running Aria — uses the native API or agent integration so nothing leaves the system of record.
Aria Integration Approach
Audit your Aria configuration
We map the specific Aria objects, custom fields, and workflows the automation needs to touch for your medical oncology practice.
Build on the Aria API or agent
Integration happens inside Aria — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Aria with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Aria instance
30-minute call. We'll look at your actual Aria setup and show exactly how this workflow fits.