Patient Experience Feedback Loop for Psychiatry Practice Managers with SimplePractice
The Problem
Psychiatry & Behavioral Health practices learn about bad experiences from Google reviews instead of closed-loop feedback — reputation damage compounds before the practice can intervene.
What We Build in SimplePractice
AI sends post-visit surveys, flags detractors for same-day outreach, and routes promoters to review sites — reputation and clinical quality move in the same direction. Purpose-built for teams running SimplePractice — uses the native API or agent integration so nothing leaves the system of record.
SimplePractice Integration Approach
Audit your SimplePractice configuration
We map the specific SimplePractice objects, custom fields, and workflows the automation needs to touch for your psychiatry & behavioral health practice.
Build on the SimplePractice API or agent
Integration happens inside SimplePractice — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in SimplePractice with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your SimplePractice instance
30-minute call. We'll look at your actual SimplePractice setup and show exactly how this workflow fits.