Referral Management & Loop Closure for Ambulatory Surgery Center Administrators with Change Healthcare
The Problem
Incoming ASC Operations referrals sit in fax queues and HST Pathways work lists, and outgoing referrals die without loop closure — both cost the practice revenue and clinical quality.
What We Build in Change Healthcare
AI triages incoming referrals by acuity, schedules them into open slots in HST Pathways, and chases outgoing referral loop closure with consulting providers — no referral gets lost. Purpose-built for teams running Change Healthcare — uses the native API or agent integration so nothing leaves the system of record.
Change Healthcare Integration Approach
Audit your Change Healthcare configuration
We map the specific Change Healthcare objects, custom fields, and workflows the automation needs to touch for your asc operations practice.
Build on the Change Healthcare API or agent
Integration happens inside Change Healthcare — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Change Healthcare with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Change Healthcare instance
30-minute call. We'll look at your actual Change Healthcare setup and show exactly how this workflow fits.