Rx Refill Request Processing for Assisted Living Administrators with Yardi Senior Living
The Problem
Refill requests flood the Senior Living practice through PointClickCare, pharmacies, and patient calls — nurses triage them between clinical work and slip up under volume.
What We Build in Yardi Senior Living
AI classifies each refill request against protocol, auto-approves routine refills with provider sign-off, and escalates anything requiring clinical judgment — nurse hours return to clinical work. Purpose-built for teams running Yardi Senior Living — uses the native API or agent integration so nothing leaves the system of record.
Yardi Senior Living Integration Approach
Audit your Yardi Senior Living configuration
We map the specific Yardi Senior Living objects, custom fields, and workflows the automation needs to touch for your senior living practice.
Build on the Yardi Senior Living API or agent
Integration happens inside Yardi Senior Living — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Yardi Senior Living with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Yardi Senior Living instance
30-minute call. We'll look at your actual Yardi Senior Living setup and show exactly how this workflow fits.