Patient Balance Collections for Pain Management Practice Managers with Phreesia
The Problem
Patient responsibility balances for Pain Management care pile up — statements get ignored, collections agencies damage the relationship, and the practice writes it off.
What We Build in Phreesia
AI segments patient balances by likelihood-to-pay, drafts personalized payment-plan offers from athenahealth, and handles the digital payment flow — patient collections climb 40%. Purpose-built for teams running Phreesia — uses the native API or agent integration so nothing leaves the system of record.
Phreesia Integration Approach
Audit your Phreesia configuration
We map the specific Phreesia objects, custom fields, and workflows the automation needs to touch for your pain management practice.
Build on the Phreesia API or agent
Integration happens inside Phreesia — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Phreesia with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Phreesia instance
30-minute call. We'll look at your actual Phreesia setup and show exactly how this workflow fits.