Referral Management & Loop Closure for Medical Coding Managers with 3M 360 Encompass
The Problem
Incoming CDI & Coding referrals sit in fax queues and 3M 360 Encompass work lists, and outgoing referrals die without loop closure — both cost the practice revenue and clinical quality.
What We Build in 3M 360 Encompass
AI triages incoming referrals by acuity, schedules them into open slots in 3M 360 Encompass, and chases outgoing referral loop closure with consulting providers — no referral gets lost. Purpose-built for teams running 3M 360 Encompass — uses the native API or agent integration so nothing leaves the system of record.
3M 360 Encompass Integration Approach
Audit your 3M 360 Encompass configuration
We map the specific 3M 360 Encompass objects, custom fields, and workflows the automation needs to touch for your cdi & coding practice.
Build on the 3M 360 Encompass API or agent
Integration happens inside 3M 360 Encompass — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in 3M 360 Encompass with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your 3M 360 Encompass instance
30-minute call. We'll look at your actual 3M 360 Encompass setup and show exactly how this workflow fits.