Referral Management & Loop Closure for Plastic Surgery Practice Managers with PatientNow
The Problem
Incoming Plastic & Cosmetic Surgery referrals sit in fax queues and Nextech work lists, and outgoing referrals die without loop closure — both cost the practice revenue and clinical quality.
What We Build in PatientNow
AI triages incoming referrals by acuity, schedules them into open slots in Nextech, and chases outgoing referral loop closure with consulting providers — no referral gets lost. Purpose-built for teams running PatientNow — uses the native API or agent integration so nothing leaves the system of record.
PatientNow Integration Approach
Audit your PatientNow configuration
We map the specific PatientNow objects, custom fields, and workflows the automation needs to touch for your plastic & cosmetic surgery practice.
Build on the PatientNow API or agent
Integration happens inside PatientNow — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in PatientNow with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your PatientNow instance
30-minute call. We'll look at your actual PatientNow setup and show exactly how this workflow fits.